Privacy Policy


Responsible Body

We, SynFlex Elektro GmbH, Auf den Kreuzen 24, 32825 Blomberg, Germany, +49-5235-968-0,, as the responsible body would like to explain below which of your data we process and how.

Data Protection Officer

For questions concerning data protection, please do not hesitate to contact our Data Protection Officer, Mr. Thomas Werning, who is available at: GmbH
Dieselstraße 12
32791 Lage, Germany

Below you will find information about which personal data (this is all data that identifies or makes you identifiable as a natural person (hereinafter referred to as "data subject"), such as name, address, e-mail address or even user behavior) we collect during your visit to our website and how this data is used. Affected persons are the visitors of our website and users of our online services.

Rights of Data Subject

According to Art. 15 DSGVO (GDPR) you have the right to receive information about the data stored about you, including any recipients and the planned storage period. Should incorrect personal data be processed, you have the right to correction according to Art. 16 DSGVO (GDPR). If the legal requirements are met, you can demand the deletion or restriction of the processing as well as object to the processing (Art. 17, 18 and 21 DSGVO (GDPR)).

If you wish to have your data deleted, but we are still legally obliged to store them, access to your data will be restricted (blocked). The same applies in case of an objection. You can exercise your right to data transferability as long as the technical possibilities are available to the recipient and to us.

As the contact person for your Data Subject Rights, our data protection officer is available to you at

If you are of the opinion that the processing of your personal data violates the General Data Protection Regulation, you have the right to complain to the data protection supervisory authority responsible for us, the State Commissioner for Data Protection and Freedom of Information of North Rhine-Westphalia, or to any other data protection supervisory authority.

Legal Basis

The legal basis of our data processing is the following according to Art. 13 DSGVO (GDPR):

  • Art. 6 para. 1 (a) DSGVO (GDPR) for the processing of personal data with the consent of the data subject.
  • Art. 6 para. 1 (b) DSGVO (GDPR) for the processing of personal data necessary for the performance of a contract with the data subject and for the implementation of appropriate pre-contractual measures.
  • Art. 6 para. 1 (c) DSGVO (GDPR) for the necessary processing of personal data for the fulfilment of a legal obligation to which we are subject in accordance with any applicable law of the EU or any applicable law of a country in which the DSGVO (GDPR) is fully or partially applicable.
  • Art. 6 para. 1 (f) DSGVO (GDPR) for the processing of personal data necessary to protect the legitimate interests of us or of third parties, unless the fundamental freedoms and rights and interests of the data subject outweigh these.

    Legitimate interests are in particular our business interest in being able to provide our website, information security, the enforcement of our own legal claims and compliance with other legal provisions.

    To this end, we use service providers who are separately bound to secrecy and data protection in the course of providing our services. A transfer to public authorities will only take place in case of priority legislations

Right of Revocation

You may revoke your consent with effect for the future in accordance with Art. 7 DSGVO (GDPR).

Revoke pricacy settings

Data Security/ Encryption

This website uses "Hypertext Transfer Protocol Secure" (https). The connection between your browser and our server is encrypted.

Purpose of Processing

General: Presentation of the company, sale of products and/or provision of services as well as communication via the Internet. The purpose of data processing on this website is to provide information about products and services of our company combined with the possibility for users to contact us in a targeted manner.

1. General Information

As far as you have provided us with personal data, we use it to answer your inquiries, to advise you and to process contracts concluded with you and for technical administration. Your personal data will only be passed on or otherwise transferred to third parties if this is necessary for the purpose of processing the contract, for billing purposes or if you have given your prior consent. You have the right to revoke a given consent with effect for the future at any time, see "Right of Revocation“.

Legal basis for the collection, processing and transfer of data within the framework of the contract is Art. 6 I (b) DSGVO (GDPR).

This data will be deleted after the expiration of the applicable statutory retention obligations. As far as we are not subject to any legal retention obligations, the data will be deleted when the purpose no longer applies.

You have the right of information and objection to your data stored by us at any time. You can find further information under "Rights of Data Subject" and "Right of Revocation“.

2. Server Data Acquisition

Purpose of Processing

When you visit our website, various server statistics are automatically stored that your browser sends to the server of our provider: Among other things, the IP address of your device, date and time of access, name and URL of accessed files, website from which the access takes place or from which you were directed to our website (referrer URL), browser used and the operating system of your devices.

We process the data mentioned above for the purpose of smooth connection establishment and system security. A consolidation of these data with other data sources is not carried out. The resulting connection data is automatically deleted after 30 days. If the website is misused, log data, whose further storage is required for evidentiary purposes, will be kept until the incident has been clarified.

The legal basis is Art. 6 l (f) DSGVO (GDPR). Our legitimate interest arises from the fact that we want to ensure a secure operation of the website and to detect possible attacks.

3. Cookies

In addition to the data mentioned above, cookies are stored on your computer when you use our website. Cookies are small text files that are stored on your hard drive in accordance with the browser you are using and through which certain information is transmitted to the site that sets the cookie (in this case, by us). Cookies cannot execute programs or transfer viruses to your computer. They are used to make the Internet offer as a whole more user-friendly and effective.

a) This website uses the following types of cookies, the scope and function of which are explained below:

  • Transient Cookies (see b)
  • Persistent Cookies (see c)

b) Transient cookies are automatically deleted when you close the browser. This includes in particular the session cookies. These store a so-called session ID with which various requests from your browser can be assigned to the shared session. This allows your computer to be recognized when you return to our website. The session cookies are deleted when you log out or close the browser.

c) Persistent cookies are automatically deleted after a specified period of time that may vary depending on the cookie. You can delete the cookies in the security settings of your browser at any time.

d) You can configure your browser settings to your liking and, for example, refuse to accept third-party cookies or all cookies. Please note that you may not be able to use all the features of this website.

e) We use cookies to identify you for subsequent visits if you have an account with us. Otherwise you would have to log in again for each visit.

4. Integration of Third Party Services

On our website we use the analysis tool Matomo. This is an open source software with which we can analyze the use of our website. Your IP address, the website(s) of our Internet presence that you visit, the website from which you have switched to our Internet presence (referrer URL), the length of your stay on our Internet presence as well as the frequency with which one of our websites is called up are processed. To collect this data Matomo stores a cookie on your end device via your internet browser.

The legal basis is Art. 6 para. 1 (f) DSGVO (GDPR). Our legitimate interest lies in the analysis and optimization of our Internet presence. However, we use Matomo with the anonymization function "Automatically Anonymize Visitor IPs". This anonymization function shortens your IP address by two bytes so that an assignment to you or to the Internet connection you are using is impossible.

If you no longer agree with this processing after consent via the content tool used by us, you have the option of deleting the cookie set by your internet browser settings and thus also prevent Matomo from tracking your usage behaviour.

Currentness and Modification of this Privacy Policy

We reserve the right to adapt the content of this data protection notice at any time. This is usually done in case of further development or adaptation of the services used.

Status of this declaration: 15 September 2020